How postponements, cancellations and refunds work for wedding photography and film bookings.
Effective date: 1 August 2026. Last reviewed: August 2026.
A wedding date can only be photographed once. When you reserve a date, we turn away other couples for it, often months in advance. This policy balances fairness to you with that commitment. It applies to bookings made from 1 August 2026.
The 30% booking advance reserves your date and is non-refundable once the agreement is signed, except where the studio cancels or where stated below. It is always credited in full to your total fee.
Cancellations must be made in writing by email. The date the email is received is the date used for this policy.
If you need to move your wedding, we will transfer all payments to a new date once, free of charge, provided the new date is available and falls within eighteen months of the original. If the new date is not available, the postponement is treated as a cancellation under the terms above. Price differences for a new season may apply.
You may upgrade your package at any time. Reductions in coverage are possible up to sixty days before the first event; the difference will be credited against the remaining balance rather than refunded where payments have already been made.
If illness, emergency or circumstances beyond our control prevent Abdul Monnaf from attending, we will first offer an experienced photographer from our trusted team, with your agreement. If no suitable replacement is acceptable to you, all payments for the affected coverage, including the booking advance, will be refunded in full.
If an event cannot go ahead because of natural disasters, government restrictions or similar events beyond either party’s control, we will work with you to move the booking to a new date without penalty. If that is impossible, payments beyond the booking advance will be refunded.
Albums and prints are made to order. Once you approve a design for printing, it cannot be cancelled or refunded, although we will replace any product that arrives damaged or with a printing fault.
Approved refunds are paid by bank transfer or mobile banking to the original payer within fourteen working days of written confirmation.
Questions about this policy can be sent to contact@abdulmonnafp.com or raised by phone on +880 1742-225584. Our postal details are listed on the Contact page.
